Eligo Energy, LLC and its affiliate Eligo Energy MD, LLC (collectively “Company”) is offering a rebate program (“Program”) to eligible customers described below.
Binding Agreement. By using the Site or participating in the Program, you (“Customer”) are bound by these Terms and Conditions (“Terms”) and indicate Customer's agreement to them. All of the Company's decisions are final and binding.
Privacy. The personally identifiable information (“PII”) collected, processed, and used as part of the Program will be used in accordance with Company's Privacy Statement, which is available by link on the Site.
Eligibility. The Program is only available to commercial customers who are Customers of the Company, reside in the State of Maryland, and are signed up to a 1 month variable term product. (“Customers”). Customer must be named account holder for each account they are receiving a rebate. The rebate is not transferrable. Customer must also provide their email address to be eligible for the Program.
How the Program Works. Eligible customers will receive an email after enrolling with Company directing them to review this webpage's terms and conditions. If the Customer remains a customer of Company and is currently in good standing for 12 consecutive billing cycles after enrollment (“Rebate Vesting Period”), they will be entitled to the Rebate. For the avoidance of doubt, this Rebate may only be earned once per Account. This Rebate will be calculated as twenty percent (20%) of the average amount of the Customers monthly electricity bill it had with Company for the previous 12 billing cycles (“Rebate”). For example, if Customer's monthly electricity bill the first 6 billing cycles was each $1000, and the next 6 billing cycles was each $2000, then Customer's average monthly rate would be $1500, and therefore would receive a Rebate of $300. Customer “amount” shall only be calculated from the customer commodity charge and shall not include other Company or third-party provider charges, including but not limited to, taxes, regulatory fees, monthly recurring fees, utility charges and early termination and/or cost. Customer will receive this Rebate via check sent within 4-6 weeks of reaching the end of the Rebate Vesting Period. Company is not liable for any lost or stolen checks issued. All checks will be mailed to the billing address associated with the Customer's account. Failure to cash or deposit this check for any reason within 6 months of issuance will result in forfeiture of the Rebate, and Customer's Rebate instead being donated to a non-profit charity of Company's choosing.
Restrictions. No Customer may use the Program to violate any law, infringe or violate the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene or outside the spirit and intent of the Program. In addition, Customer may not (i) tamper with the Program, (ii) act in an unfair or disruptive manner, or (iii) use any system, bot or other device or artifice to participate or receive any benefit in the Program. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, THE COMPANY RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.
Employees of the Company or any of its or their subsidiaries, affiliates or promotional agencies are not able to participate.
Additional Rebate Terms. Any tax liability relating to a rebate is Customer's sole responsibility. Company is not responsible for resolving any conflicting claims to rebates. Rebates may not be applied as credits or offsets to reduce the amount owed on Customer's account. Rebates shall have no cash value until the rebates are issued. Customer's have no property rights or other legal interest in rebates until rebates are received. Customer may not assign, transfer, or pledge rebates. If Company discontinues the Program, Customer will be eligible for a pro-rated rebate, based on the portion of Customer's Program or Rebate Period that has been completed. However, if rebates are found to be in violation of any applicable law, then Company will not have any obligation to provide any rebates to Customer. Rebates are subject to verification. The Company may delay a reward for the purposes of investigation. The Company may also refuse to verify and process any transaction for any reason.
Liability. CUSTOMER UNDERSTAND AND AGREE THAT THE RELEASED PARTIES (DEFINED BELOW) SHALL NOT BE LIABLE TO CUSTOMER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). By participating in the Program, Customer agree to defend, indemnify, release and hold harmless the Company, from any and all claims, actions, demands, damages, losses, liabilities, costs or expenses caused by, arising out of, in connection with, or related to the Program (including, without limitation, any property loss, damage, personal injury or death caused to any person(s)) and/or the awarding, receipt and/or use or misuse of any benefit in the Program. To be clear, the Released Parties shall not be liable for any technical errors or malfunctions, data theft or corruption, any printing or typographical error, or any damage to any computer system resulting from participating in or accessing or downloading information in connection with the Program. The Released Parties shall not be liable to any users for failure to supply any advertised benefit, by reason of any acts of God, any action or request by any governmental or quasi-governmental entity (whether or not valid), or any other activity or action that is beyond any of the Released Parties' control. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES' MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $100, OR THE CUSTOMER'S REBATE AMOUNT, WHICHEVER IS GREATER.
Disclaimer of Warranties. CUSTOMER EXPRESSLY UNDERSTAND AND AGREE THAT: (A) THE PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR CUSTOM, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES OFFERED THROUGH THE USE OF THE PROGRAM, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE AND GIVE NO WARRANTY THAT (i) THE PROGRAM WILL MEET CUSTOMER'S REQUIREMENTS, (ii) THE PROGRAM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, AND (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY CUSTOMER THROUGH THE PROGRAM WILL MEET CUSTOMERR EXPECTATIONS, AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PROGRAM IS ACCESSED AT CUSTOMER'S OWN DISCRETION AND RISK, AND CUSTOMER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO CUSTOMER'S COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.
Right to Cancel, Modify or Terminate. Company reserves the right to cancel, modify or terminate the Program at any time for any reason. Company reserves the right to disqualify any Customer at any time from participation in the Program if they do not comply with any of these Terms.
How do I contact Eligo Energy?
Call 888-744-8125 if you need help. Operators available Monday through Friday 9-5 CT. You can also email customerservice@eligoenergy.com and you will receive a prompt response. Michigan customers can also call 313-486-1890 to reach a customer service operator.